DNA Consultants has moved to a new system that makes it easier to order, maintain personal information and see results online.
If you have an account already, you can log in by clicking on the user silhouette at the top of the page.
You can also go to My account.
The login page that appears next will display your email address and encrypted password if you saved it in your browser and have your cookies turned on for it to be detected. Or it will prompt you to enter your username and email address and password. If you lost your password you can recover it by selecting Lost your password and following the instructions.
If you do not have an account, you may Register for one, beginning with your email address. Note, you cannot have a second account under an existing email address in the system. You also cannot change your user name.
When you register for a new account. You immediately receive a system message in your email with the subject Your account on DNA Consultants. It tells you, “Thanks for creating an account on DNA Consultants. Your username is —-. Your password has been automatically generated: —-.”
Accounts are automatically generated for anyone ordering using our shopping cart for the first time.
If you experience any trouble logging in or creating an account, please email: firstname.lastname@example.org.
Accounts allow users to re-order without having to enter their personal information (name, address, etc.) anew. They also make it possible for customers to check on their order status and view their results and reports online.
In the past, all reports for DNA Fingerprint products were delivered by default to your email as a pdf attachment. If you ordered a download product, this was accessible in your order notification email. Now, all reports will be loaded in your account online when they are completed (unless you have no email or account) and you will receive an Order Completed notification in your email. Just log in to access all your results.
Your account is where you will see any orders you have placed.&