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We will respond to your order and send you your sample collection kit immediately by USPS Priority Mail or other 2-day courier service. Your report is shipped to you within 4-10 weeks. You may pay by credit card (AMEX, Discover, Mastercard, VISA and EURO are accepted), personal check or money order. Make out checks to DNA Testing. Do not send cash through the mail. We do not accept purchase orders. Our charge card orders are handled by a secure server in which you can have complete confidence. You may e-mail us, call us or write to us about special requests and handling. Your order is processed once you place it and your financial institution may report it "shipped" once your payment has been posted. "Merchant DNA Testing" will appear on your email receipt for credit card orders. You may not receive a refund or reverse the charge made on your credit card once you have returned your sample to the lab and it is in process.

All the information provided by our staff is as accurate, thorough, and up-to-date as possible. Information supplied to you as the end-user in one of our confidential reports is not liable for revision, recall, or continuing updates but is provided "for pay" and "as is," without any warranty except for a formal complaint on your part. If after purchasing one of our products and receiving your end report, you are dissatisfied with the quality of our service, you may, at the sole and exclusive discretion of DNA Testing, receive a remedy in the form of a revised report upon notifying us in writing, i.e. by email or snail mail. The remedy is not to include any additional labwork, and the value of the remedy is not to exceed the price of your purchase. Resolution of your complaint is deemed complete in our sole and exclusive judgment.

Your report and any DNA samples will be stored for a period of 10 years (considered "lifetime"), unless you instruct us otherwise (does not apply to DNAPrint samples). DNA Testing Systems is not responsible for the loss or corruption of any files or samples in storage.

DNA Testing provides information services that are professional and reliable according to the state of genealogical and genetic science. We do not provide legal or medical services. No product is intended for the diagnosis or treatment of disease. DNA Testing is not responsible for the opinions expressed by others in the literature cited or linked to on our Web pages.

DNA Testing operates as a worldwide Internet store for consumers, with professional offices domiciled in the United States and subject to the U.S. Commercial Code, ordinances of the city of Scottsdale, Arizona and Metropolitan Area of Phoenix.

DNA Testing Systems is proud to be Native American Indian owned and operated!