How to Order

Follow these easy steps to order your DNA test. . .

1. Locate the DNA Test you wish to order in the DNA TESTS section and click on the "read more" link. At the bottom of the page, click the Buy Now button. Your selection will be added to your shopping cart on our secure server. Just follow the prompts to complete your order.

Add any special instructions in the space provided on your order.

To pay by check or money order, print a copy of your order (invoice) and mail it with your order to our Scottsdale address.

You will need to register if you do not already have an account.

2. Following approval of your charge, you will receive an e-mail confirmation from DNA Testing Merchant. You need not reply to this.

3. Within 24-hours of receiving payment for your order, we ship you a sample collection kit with a by Priority Mail from our offices in Scottsdale, Arizona. Look for a Priority Mail envelop marked from DNA Testing Systems, Scottsdale, within 2-3 days.

4. When you receive the sample collection kit, follow the instructions, sign the release form, and mail your sample back to the laboratory in the postage-paid envelop.

5. Processing of your sample at the laboratory takes between three and ten weeks, depending on the test(s) you ordered. Please be patient throughout this wait and be assured the laboratory will process your DNA as quickly as possible.

6. Your test results are released to us the day they are completed at the laboratory. We then prepare a detailed report and e-mail that to you, usually within a week of receiving your raw scores. A is sent to you also at this time.

If you desire to receive your documents in hard copy rather than, or in addition to, electronic files, please add this service this in the special instructions section of your order. Hard copies are $20.00 each.

7. You may check on the status of your order at any time by e-mailing us at discover@dnaconsultants.com. After you return your sample you may not cancel your order or receive a refund, since testing is under way.

8. Once you receive your report and certificate, these documents and the information they contain are YOURS! You may share them with others, publish them on a Web page or print them in a family history book. DNA Ancestry Reports make great gifts for relatives.

9. We pride ourselves on a custom touch and value your feedback. We encourage you to write a review of your experience in the world of home DNA testing. To do this, simply go to the product you purchased and click on "Write a Review."